Licensing advisory
For organisations that need Microsoft 365 licensing, security and platform choices to match real working patterns.
Microsoft 365 consultants
Microsoft 365 consultants who make the platform work in practice
Microsoft 365 consultants are often what organisations start looking for when collaboration, security, licensing and governance have grown faster than the shared plan around them. inciro helps you create direction for Microsoft 365 so the platform supports the business instead of creating operational noise and technical debt.
The challenge
Microsoft 365 quickly becomes too important to run by chance
The platform is deployed but not governed
Teams, SharePoint, Exchange Online, Entra ID and Copilot all affect one another. When decisions are made locally without shared direction, you end up with inconsistent ways of working, unclear ownership and rising support pressure.
Security and compliance lag behind
Many organisations have enabled Microsoft 365 but never completed the work around access, sharing, retention, Conditional Access and information protection. The environment appears functional, but it is not robust enough.
Licences and features are used unevenly
Some teams pay for advanced capabilities they do not use. Others lack the capabilities they actually need. Without a joined-up view, Microsoft 365 becomes both more expensive and less effective than it should be.
What we do
We connect Microsoft 365 across business, security and operations
inciro works as Microsoft 365 consultants for organisations that need more than isolated product implementations. We help design a coherent direction for the collaboration platform, the identity layer, the licensing model and the security controls required to keep daily operations stable. The goal is not simply to switch on more features, but to make Microsoft 365 function as a well-run platform.
For some clients the work starts in governance. They may already have Teams, SharePoint and OneDrive widely adopted, but they lack policies for lifecycle, naming, guest access, information classification and ownership. For others the starting point is security, where we review access models, MFA, Conditional Access, administrative roles and the relationship to Defender, Purview and Intune. We meet you where the pressure is actually felt.
We also help with adoption and decision support. Microsoft 365 is rarely just a technical platform; it shapes how people collaborate, share documents, run meetings and work across the organisation. That is why we translate technical choices into consequences for operations, compliance and user experience. It makes it easier to prioritise well and create ownership across both IT and the business.
When needed, we carry the work through into implementation. We can configure, clean up, standardise and document the environment so your internal team stands stronger afterwards. Many clients also use us as an ongoing sparring partner because Microsoft 365 keeps changing, and because it is expensive to rediscover the right direction every time something significant shifts.
How it works
From a fragmented platform to a managed Microsoft 365 environment
Needs and maturity review
We begin by understanding your Microsoft 365 setup, governance maturity, security requirements and the places where the platform creates the most friction today.
Target state and priorities
We define what a stronger Microsoft 365 environment should look like for you and prioritise initiatives by risk, value and organisational feasibility.
Implementation and clean-up
We help introduce or adjust the selected controls, standards and processes across the Microsoft 365 platform.
Anchoring and ongoing optimisation
You receive documentation, governance principles and a clear next step so the work continues beyond the first round of improvements.
Who this is for
For organisations where Microsoft 365 has become critical infrastructure
This service fits organisations using Microsoft 365 broadly and needing experienced Microsoft 365 consultants to connect platform, security, licensing and working practices into one direction.
- Organisations using Teams, SharePoint and Exchange Online but lacking a common governance model
- IT leaders wanting to improve security, sharing and identity management without creating unnecessary friction
- Organisations looking to combine licence optimisation with technical and organisational improvements
- Companies considering Copilot and needing access, data and collaboration structures in better shape first
- Teams looking for an experienced partner for both advisory work and hands-on Microsoft 365 implementation
What you get
Concrete deliverables
Microsoft 365 assessment
A joined-up view of your current governance, security, licence composition and collaboration platform with clear improvement areas.
Prioritised roadmap
A practical plan for which improvements should come first, and how they can be phased without unnecessary disruption.
Implementation of selected improvements
Hands-on help with the most important technical and process changes across Microsoft 365.
Documentation and senior sparring
Decision material, documentation and access to senior guidance on the platform’s continued development.
Questions and answers
Common questions about Microsoft 365
What do Microsoft 365 consultants typically help with?
We typically help with governance, security, identity, sharing, Teams and SharePoint structure, licence optimisation, compliance and prioritising the continued development of the Microsoft 365 platform.
Can you help if Microsoft 365 is already in production?
Yes. Many clients come to us because Microsoft 365 is already live, but the platform lacks structure, security or clear ownership. We often work in established environments, not only in greenfield deployments.
What do Microsoft 365 consultants cost?
That depends on the size and complexity of the environment and the level of help you need. Some clients start with a focused assessment, while others want ongoing advisory work and implementation. We define scope and price clearly from the outset.
Can you combine Microsoft 365 advisory work with licence optimisation?
Yes. It is often beneficial to look at licences, security and platform configuration together, because they directly affect each other. We are happy to help with both in the same engagement.
Is Microsoft 365 consulting the same as Teams support?
No. Teams is only one part of Microsoft 365. Our work focuses on the whole platform across collaboration, identity, security, information handling and overall platform direction.
Next step
Let’s look at your Microsoft 365 environment
A short initial conversation is often enough to identify where the biggest improvement potential sits.